Remembrance Support

How do I add photos to the app?

Tap on the Gallery tab at the bottom of the screen, then tap the "+" button to import photos from your photo library. You can select multiple photos at once.

Where are my photos stored?

All your photos are stored locally on your device. We never upload your photos to any servers. This means your memories remain private and secure.

How do I restore my subscription on a new device?

Go to Settings > Subscription and tap "Restore Purchases". Make sure you're signed in with the same Apple ID that you used to purchase the subscription.

How do I cancel my subscription?

You can manage or cancel your subscription through your Apple ID settings:

1. Open the Settings app on your iPhone or iPad
2. Tap your name at the top
3. Tap Subscriptions
4. Find Remembrance and tap it
5. Tap Cancel Subscription

How do I enable daily notifications?

Go to Settings in the app and toggle on "Daily Reminders". You can also set your preferred notification time.

What happens to my photos if I delete the app?

Since all photos are stored locally on your device, deleting the app will also delete all photos stored within the app. Make sure to back up any important photos before uninstalling.

Can I request a refund?

All purchases are processed through Apple. To request a refund, please visit reportaproblem.apple.com or contact Apple Support directly.